A good conversation tips

1. Don't multitask!

2. Don't pontificate!

3. Use open-ended questions!

4. Go with the flow!

5. If you don't know, say that you don't know

6. Don't equate your experience with theirs

7. Try not to repeat yourself!

8. Stay out of the weeds!

9. Listen!

10. Be brief!

( Celeste Headlee, How to Have a Good Conversation)

Source: https://www.youtube.com/watch?v=H6n3iNh4XLI