Technology Resources
Cut-and-Paste Instructions for CCID re-sets, People Pages (formerly Professor Pages) updates and ONECard Requests
Re-setting your CCID
Before you can proceed with the other two items, you will need to reset your CCID. Here is a link to the instructions to do that. https://uofaprod.service-now.com/sp?id=kb_article&sys_id=1f172e586f1fad00502da2cbbb3ee487
If these instructions do not work, and you have not used your CCID for a significant period of time, it may have been disabled. If this is the case, you will need to contact MedIT to have a new CCID created. You can contact them at 780-492-9731 for assistance.
Updating People Pages
Once you have your CCID reset, you can proceed with updating your professor page. Here is the link with the instructions to do that: https://www.ualberta.ca/cascade-cms/support/people-pages/index.html#howToLogIn
Getting a ONECard
You can order your ONECard through this website. https://www.ualberta.ca/onecard/index.html Please note the option you will use is 'ONECard for Staff, Postdocs and Contractors'.
Technology Support
Med IT
For software installation, software updates, printer problems, problems with your desktop, problems accessing your folders. https://www.ualberta.ca/medicine/programs/medit or call at 492-9731.
University IST
For Google issues (Gmail, drive, calendar), or phone problems.
https://ist.ualberta.ca/blog/news/our-ist-website-has-changed or call at 780-492-9400
Xerox
For supplies or problems with the copier/printer/scanner.
1-866-894-0829
AltaLink C8055, serial number 8TB600571
Technology Training Centre
The Technology Training Centre in the Cameron Library provides training fora number of technologies and software, including Google, Cascade (University Websites), Adobe Creative Suite products and Microsoft software. https://www.ualberta.ca/technology-training/.
The Department's 2019-2020 Annual report is now available at this link.
NAAFP Funds FYI one-pager
Someone asked me how to re-set their CCID! What do I tell them^
Technology Tips from the Research Working Smarter Group
February 16, 2021
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