About Us

Welcome to our platform, where careers are built, and dreams take flight!

At Seth's Academy we are dedicated to preparing candidates for success in interviews across diverse industries, including IELTS, BPO, IT Industries, Corporates, Cruise, Hotels and Hospitality, Bartending, Barista, Telecom and Healthcare sectors

We are Shashank Seth and Anchal Singh Rathore, passionate professionals with a combined experience of nearly two decades in IT, finance, and education. With 12 years of expertise in IT Operations and Service Delivery Management, Shashank brings deep industry insights, while Anchal’s 7 years of experience in teaching, designing mock interviews, and creating professional courses empower individuals to unlock their true potential. Anchal helped several candidates to crack IELTS and get their dream job in India and abroad in various industries like Cruise, Hotels, BPO and Hospitality

Our mission is to bridge the gap between ambition and achievement. We provide comprehensive professional training and mock interview preparation tailored to job seekers across diverse fields, including IT service desk, tech support, hospitality (cruise, galley steward, bartender, barista, etc.), IELTS preparation, spoken English, BPO helpdesk, customer support, and many more.

Our unique Level 1, Level 2, and Level 3 courses are specifically designed for graduates from varied disciplines—B.Tech, BA, BBA, B.Sc, MA, and B.Com—helping them secure roles that align with their interests and qualifications.

Join us to gain the skills, confidence, and knowledge you need to excel in your chosen career path. Let us prepare you for success!

Our Services

IELTS and Spoken English

We offer expertly designed courses in Spoken English and IELTS preparation, empowering individuals to achieve their career and academic aspirations. Our programs are structured into three levels to suit learners at various stages:

Level 1: Focuses on building foundational grammar, vocabulary, and pronunciation for beginners.
Level 2: Enhances fluency, confidence, and communication skills, preparing students for practical conversations and workplace interactions.
Level 3: Tailored for advanced learners, emphasizing IELTS test strategies, essay writing, speaking modules, and achieving target band scores.

Our step-by-step approach ensures personalized attention, enabling students to improve effectively and excel in both professional and international opportunities.

Personality Development

Our Personality Development courses are designed to enhance confidence, communication, and interpersonal skills, empowering individuals to excel in personal and professional settings. The courses are divided into three levels:

Level 1: Focuses on self-awareness, basic etiquette, and improving body language and communication for beginners.
Level 2: Builds on these skills by enhancing public speaking, time management, teamwork, and conflict resolution abilities.
Level 3: Advanced training includes leadership development, interview preparation, professional grooming, and mastering workplace dynamics.

This step-by-step framework ensures learners achieve growth at every stage, unlocking their full potential to succeed in various career paths and life situations.

Cruise and Ships

We provide specialized mock interview sessions tailored to roles in the cruise and hospitality industry, including Galley Steward, Bartender, Conti Commi 1, Conti Commi 2, Conti Commi 3, and Cold Galley positions.

Our mock interviews are designed to simulate real-world scenarios, helping candidates build confidence and prepare for industry-specific challenges. These sessions include:

Role-specific questions to assess technical knowledge and practical skills.
Behavioral and situational questions to evaluate problem-solving and teamwork abilities.
Presentation and grooming tips aligned with industry standards.
Feedback sessions to improve responses, body language, and communication skills.

We ensure candidates are well-prepared to ace their interviews and secure their dream roles.

Barista, Coffee House and Hospitality

We provide comprehensive mock interview sessions for roles such as Barista, Coffee House Staff, and various Hospitality positions, helping candidates excel in this competitive industry.

Our sessions include:

Skill-based assessments to evaluate expertise in coffee preparation and brewing techniques, latte art, and menu knowledge for baristas.
Customer interaction scenarios to enhance communication, service quality, and conflict resolution skills and to test candidate ability to handle customer requests, manage high-pressure situation and work in a team
Hospitality-specific etiquette training to meet industry standards in grooming, professionalism, and guest handling.
Behavioral and situational interviews to assess adaptability, teamwork, and problem-solving
Constructive feedback sessions to refine responses, body language, handling complaints boosting confidence and providing exceptional service.

IT Service Desk, IT Operations and Customer Support

We provide specialized mock interview sessions for roles in IT Service Desk, IT Support, and IT Operations, equipping candidates with the confidence and skills to excel in technical and customer-facing roles.

Our mock interviews include:

Technical scenario-based questions to assess troubleshooting skills, incident management, and familiarity with ITIL practices.
Customer interaction simulations, focusing on handling support tickets, resolving user issues, and effective communication.
Behavioral and situational questions to test adaptability, problem-solving, and teamwork.
Best practices for documentation, escalation protocols, and managing SLAs.

With comprehensive feedback, we help candidates prepare for real-world challenges and succeed in their IT careers.

BPO, Admindesk, Helpdesk and Reception

We offer focused mock interview sessions for roles in BPO Helpdesk, Admin Desk, and Reception, preparing candidates for high-demand positions in customer support and administrative services.

Our mock interviews include:

Role-specific questions to assess communication skills, multitasking abilities, and familiarity with tools like ticketing systems or scheduling software.
Customer interaction simulations, testing your ability to handle queries, manage complaints, and provide excellent service under pressure.
Behavioral and situational questions to evaluate problem-solving, time management, and teamwork.
Professional grooming and presentation tips to enhance confidence and create a positive first impression.

We ensure candidates are interview-ready to secure their desired roles.

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