Sherwin Doroudi

Working papers

• Prioritization in the Presence of Self-ordering Opportunities in Omni-channel Services

Kang Kang, Sherwin Doroudi, and Mohammad Delasay (2022)

In preparation

Read a brief article on this project

Peer-reviewed journal publications

• A queueing-theoretic framework for evaluating transmission risks in service facilities during a pandemic

Kang Kang, Sherwin Doroudi, Mohammad Delasay, and Alexander Wickeham (2022)

Production and Operations Management, 2022 (appeared online).

Winner of the POMS College of Humanitarian Operations & Crisis Management (HOCM) Best Paper award competition.

• A general “power-of-d” dispatching framework for heterogeneous systems

Jazeem Abdul Jaleel, Sherwin Doroudi, Kristen Gardner, and Alexander Wickeham (2022)

Queueing Systems, 2022 (appeared online).

• To Clean or Not to Clean: Malware Removal Strategies for Servers Under Load

Sherwin Doroudi, Thanassis Avgerinos, Mor Harchol-Balter (2021)

Forthcoming in European Journal of Operational Research

• Scalable load balancing in the presence of heterogeneous servers

Kristen Gardner, Jazeem Abdul Jaleel, Alexander Wickeham, Sherwin Doroudi (2021)

Performance Evaluation, 145

• Clearing Analysis on Phases: Exact Limiting Probabilities for Skip-free, Unidirectional, Quasi-birth-death Processes

Sherwin Doroudi, Brian Fralix, and Mor Harchol-Balter (2017)

Stochastic Systems, 6(2), 420-458

• Queueing with Redundant Requests: Exact Analysis

Kristen Gardner, Samuel Zbarsky, Sherwin Doroudi, Mor Harchol-Balter, Esa Hyytiä and Alan Scheller-Wolf (2016)

Queueing Systems, 83(3), 227-259

• Routing and Staffing when Servers are Strategic

Ragavendran Gopalakrishnan, Sherwin Doroudi, Amy R. Ward and Adam Wierman (2016)

Operations Research, 64(4), 1033-1050

• Value Driven Load Balancing

Sherwin Doroudi, Esa Hyytiä and Mor Harchol-Balter (2014)

Performance Evaluation, 79, 306-327

• Exact Analysis of the M/M/k/setup Class of Markov Chains via Recursive Renewal Reward

Anshul Gandhi, Sherwin Doroudi, Mor Harchol-Balter and Alan Scheller-Wolf (2014)

Queueing Systems, 77(2), 177-209

• The Optimal Admission Threshold in Observable Queues with State Dependent Pricing

Christian Borgs, Jennifer T. Chayes, Sherwin Doroudi, Mor Harchol-Balter and Kuang Xu (2014)

Probability in the Engineering and Informational Sciences, 28(1), 101-119

See also: Technical Report CMU-CS-12-145

Peer-reviewed conference and workshop publications

• A General "Power-of-d" Dispatching Framework for Heterogeneous Systems

Jazeem Abdul Jaleel, Sherwin Doroudi, Kristen Gardner Alexander Wickeham (2020)

Proceedings of ACM MAMA 2020, 48(2), 30-32

• Optimal Markovian Dynamic Control of Interference-Prone Server Farms

Scott Votke, Jazeem Abdul Jaleel, Amoghavarsha Suresh, Mohammad Delasay, Sherwin Doroudi, Anshul Gandhi (2019)

MASCOTS 2019

• Reducing Latency via Redundant Requests: Exact Analysis

Kristen Gardner, Samuel Zbarsky, Sherwin Doroudi, Mor Harchol-Balter, Esa Hyytiä and Alan Scheller-Wolf (2016)

Proceedings of ACM Sigmetrics 2015, 83(3), 347-360

See also: Technical Report CMU-CS-14-143R

• Routing and Staffing when Servers are Strategic

Ragavendran Gopalakrishnan, Sherwin Doroudi, Amy R. Ward and Adam Wierman (2014)

Proceedings of ACM EC 2014, 713-714 (appeared as abstract)

• Exact Analysis of the M/M/k/setup Class of Markov Chains via Recursive Renewal Reward

Anshul Gandhi, Sherwin Doroudi, Mor Harchol-Balter and Alan Scheller-Wolf (2013)

Proceedings of ACM Sigmetrics 2013, 153-166

See also: Technical Report CMU-CS-13-105

• Pricing and Queueing

Christian Borgs, Jennifer T. Chayes, Sherwin Doroudi, Mor Harchol-Balter and Kuang Xu (2012)

Proceedings of ACM MAMA 2012, 40(3), 71-73

• Dispatching to Incentivize Fast Service in Multi-Server Queues

Sherwin Doroudi, Ragavendran Gopalakrishnan and Adam Wierman (2011)

Proceedings of ACM MAMA 2011, 39(3), 43-45

Dissertation

Stochastic Analysis of Maintenance and Routing Policies in Queueing Systems

Tepper School of Business, Carnegie Mellon University, 2016

Committee: Mor Harchol-Balter (co-chair), Mustafa Akan (co-chair), Alan Scheller-Wolf, Hayriye Ayhan, Mohammad Mousavi

Awarded the 2016 William W. Cooper Doctoral Dissertation Award in Management or Management Science