Ombudsman

The public services ombudsman for Wales has legal powers to look into complaints about public services in Wales. The ombudsman is independent of all government bodies. The service provided is impartial and free of charge.

Contact details: 0300 790 0203,

visit the website: www.ombudsman-wales.org.uk

Email: ask@ombudsman-wales.org.uk

or write to: Public Services Ombudsman for Wales, 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ