Sephora Gift Card Balance

How to Check Sephora Gift Card Balance

To check your current Sephora gift card balance, enter the card's 16 digit number and PIN. and Call 1888-860-7897 to hear your balance. 

To check  your Sephora gift card balance, you can follow these steps:


If there’s a grey strip covering the card and access numbers, gently scratch it off with the help of a coin.



How Do I Check Balance of Sephora Gift Card?

Click “Check Balance” to see the amount on your gift card.

Re-check that the numbers are correct before clicking the button. When the next page loads, the site will display how much balance you have on your card.

Write the balance down on the back of your card so you don’t forget how much is remaining balance.

1. Online:

Call 1-888-860-7897 to reach the gift card support line.

Online or on the Sephora app: Click here to check your gift card or eGift Card balance.


You can call the automated line 24x7, to check your gift card’s balance.

Press “1” to check your gift card’s balance.

2. Mobile App:

When the automated voice starts listing options, select the first one to hear the remaining balance and the last 5 transactions on the gift card.

If you have other issues with your gift card, like if it’s lost or stolen, wait and listen for the other options.


When the automated voice starts listing options, select the first one to hear the remaining balance and the last 5 transactions on the gift card. `

3. IVR (Interactive Voice Response):

Enter the 16-digit card number.

Look for the number starting underneath the barcode on the back of your card. Use your keypad to type in your card number. Press the pound sign (#) when you’re finished entering the number.

Scratch off the grey strip on the back of your gift card to reveal the card number.

Type in your gift card’s access number to hear your balance.

Locate the 8-digit pin number on the back of your gift card directly underneath the card number. Enter the access number when you’re prompted, and press "#.” 

when you’re finished. After that, just listen for the automated voice to tell you the remaining balance on your card.

Once you hear the balance, write it down on your gift card so you don’t forget how much is left on it.

Stay on the line if you want to hear the last 5 transactions on your gift card or if you need your balance repeated.


4. Customer Service:

Sephora offers customer services for all your Sephora issues. Call 1-888-860-7897 from your phone or landline specifically for Sephora gift card balance inquiries. Dial the number, follow the prompts, and select the option to speak with customer service agent. If you are comfortable in putting numbers over IVR. The Sephora customer service agent may ask you to provide your 16-digit Sephora gift card number to provide you Sephora gift card balance information. You can also inquire about orders and shipments and new offers for your Sephora gift card.

5. Sephora Store:

Not only you can buy tremendous amount of things from the store. You can also ask the store executive to check Sephora gift card balance at the billing counter before you can use your gift card to make purchase. This gives you power to utilize your Sephora gift card balance. You can plan your purchase and use it accordingly. Gift options are also available at Sephora Store.

Remember, it's essential to keep your login credentials, Sephora gift card, and other account information secure. If you're unsure about the specific methods available for checking Sephora gift card balance, consider reaching out to Sephora customer service for guidance.

FAQS about Sephora gift card Balance 

Here are some frequently asked questions (FAQs) about Sephora gift card balance:

You can check your Sephora gift card balance online at sephora.com/giftcards/balance or by calling Sephora customer service at 1-888-860-7897.

Yes, you can use your Sephora gift card to make purchases online at sephora.com or through the Sephora mobile app.

No, you cannot use a Sephora gift card to purchase another gift card.

If your Sephora gift card balance is not enough to cover your purchase, you will need to provide an additional payment method to cover the remaining balance.

No, Sephora gift cards do not expire and do not have any fees associated with them.

Yes, you can return items purchased with a Sephora gift card. The refund will be issued to the original gift card or as store credit.

No, you cannot reload or add funds to a Sephora gift card. Once the card is used, it cannot be reloaded or reused.