AOL Mail Login Issues

The AOL mail login issues include authentication error, blank screen during signing in, missing AOL sign in, mailbox loading error in a particular browser, and older AOL Desktop gold. First, try to solve the error in AOL mail login and fix the missing screen problems. This issues can also be caused because of an invalid password. Try to enter the correct password to fix this problem.

Related Searches

AOL Mail Authentication Problem

The Blerk error 1 message occurs when there is an authentication problem. This issue is mostly due to the incorrect settings of the browser and can be mainly due to an outdated version of the browser. Fix this error by performing the AOL mail authentication problem troubleshooting steps below. AOL APP

  • Step 1:

  • First, try to modify the browser settings to fix aol login problems.

  • Step 2:

  • Configure the settings on Edge and make sure to clear the data on Microsoft edge.

  • Step 3:

  • Go to More Settings in Microsoft Edge.

  • Step 4:

  • Now, click Choose What to Clear from the Clear Browsing data to solve AOL mail login issues.

  • Step 6:

  • Tick the checkbox next to the data types that you want to delete and then choose Clear to fix AOL mail authentication problem.

  • Step 7:

  • Next, make sure to update the saved bookmark on Safari, Firefox, Chrome, and Edge.

  • Step 8:

  • Next, try to troubleshoot the Internet Explorer issues.

  • Step 9:

  • First, try to add AOL to the trusted sites. To do so, click the Tools or Internet option to solve AOL mail authentication problem.

  • Step 10:

  • Next, click Security tab Trusted Sites Zone Sites.

  • Step 11:

  • Now, type https://* in the Add this website to Zone field to solve aol login problems.

  • Step 12:

  • Next, check whether the Protected Mode option is enabled, if not, perform the following steps to solve AOL mail login issues.

  • Step 13:

  • First, click Tools Security tab Internet icon.

  • Step 14:

  • Now, click the Trusted sites icon Enable Protected Mode. Restart the computer.

  • Step 15:

  • Next, run the Internet Explorer in No Ad-ons Mode to solve AOL mail authentication problem.

  • Step 16:

  • First, click the Start button All Programs Accessories System Tools Internet Explorer(No Ad-ons).

AOL Mail Can't Sign In

Most of the sign-in issues are caused by password issues, and this might also result in errors such as blank screens and sign in issues. Make sure to enter the correct password. To troubleshoot this issue, perform the following AOL mail can t sign in guidelines.

  • Step 1:

  • First, try logging in again. Re-check if you have entered the correct credentials.

  • Step 2:

  • If you are not able to sign in, try turning it off and then turning it on again.

  • Step 3:

  • Next, make sure to reset the web settings to solve AOL mail can t sign in.

  • Step 4:

  • Installing numerous browsers can cause the web settings to alter.

  • Step 5:

  • Verify whether you have entered the correct password.

  • Step 6:

  • If you have forgotten the password, make sure to reset the password.

  • Step 7:

  • Try accessing the AOL mail from a different browser to solve AOL mail login issues, sometimes outdated password can cause this issue.

  • Step 8:

  • Next, try to erase the browser’s cache and reset the browser to its preceding state.

  • Step 9:

  • Make sure to enable the Java Applet Scripting.

  • Step 10:

  • Disable or block the Firewall or the pop-up settings to fix AOL mail can t sign in.

  • Step 11:

  • Now, try to access the AOL mail after performing all these troubleshooting steps.

AOL Mail Cannot Change Password

Perform the following guidelines to resolve this error.

  • Step 1:

  • First, try to sign into the AOL account and choose the Logout from All Devices option from the Settings menu.

  • Step 2:

  • Next, make sure you haven’t sent any contacts trough AOL mail. If you are sending any, contact Email Desktop Gold Support to fix the issue.

  • Step 3:

  • Check if your credit card has been used without your knowledge. If so, block your account.

  • Step 4:

  • Try logging into the AOL login account after 24 hours.

  • Step 5:

  • Try changing the password again.

  • Step 6:

  • If the aol login problems persists, try to change the attached credit card with your account.

How Do I Unblock my AOL Email Account

  • Step 1:

  • Navigate to the AOL Account Security page.

  • Step 2:

  • Select the Forget Password option to unblock the AOL email account.

AOL Mail Password Not Working

  • Step 1:

  • Check if you have pressed the Caps Lock key by mistake while you fix AOL mail login issues. You have to enter the password correctly.

  • Step 2:

  • You have to update the autofill settings on the web browser. This will save the password when you enter it for the first time.

  • Step 3:

  • If the problem persists, reset the password.

  • Step 4:

  • Navigate to the Sign-in Helper option, and select any one of the recovery options.

  • Step 5:

  • Select the Continue button and then follow the instructions that appear on the screen to reset the password.

How Do I Unblock my AOL Email Account

  • Step 1:

  • Modify your AOL security question if you do not remember it to avoid aol login problems.

  • Step 2:

  • Follow the forthcoming steps to change the question. Navigate to the Manage My Account tab available at the top part of the screen.

  • Step 3:

  • Go to AOL Account Settings menu and select the Account Security Question option.

  • Step 4:

  • Choose the Change Account Security Question option and fill the necessary details in the Change Account Security Question screen.

  • Step 5:

  • Click the Save button, and you will be directed to the My Account Overview page.

  • Step 6:

  • You can also reset your password by obtaining a code on your mobile and then resetting the security question if you are not able to log in.

AOL Mail Not Syncing

  • Step 1:

  • First, remove the AOL account and add it after a few minutes.

  • Step 2:

  • Choose the Settings option available in the Calendar app.

  • Step 3:

  • Select the Manage Accounts option followed by the Delete an Account option.

  • Step 4:

  • Next, you have to select the AOL account and delete it from your device to solve AOL mail login issues.

  • Step 5:

  • Add your account after a few minutes and check if the issue has been resolved.

  • Step 6:

  • Navigate to the Mailbox Sync Settings available under the Settings menu and verify the IMAP Username, Incoming Mail Server, SMTP Outgoing Server Address, Username, and Password.

  • Step 7:

  • Modify the settings if required in the next step to fix AOL mail not syncing.

  • Step 8:

  • Allow the apps that you have installed to access the calendar. Select the Privacy option available under the Settings menu.

  • Step 9:

  • Choose the Calendar option and then click on the slider bar available below the Let Apps Access My Calendar option.

  • Step 10:

  • Next, change the duration of the Sync period to solve the AOL mail not syncing issue. To do so, choose the Account Settings option available under Settings.

  • Step 11:

  • Select the AOL Account followed by the AOL Sync Settings option. Modify the duration according to your choice.

  • Step 12:

  • Check your Antivirus Settings and disable the firewall to rectify this AOL mail not syncing problem.

  • Step 13:

  • Run the Windows troubleshooter and resolve the issue using the guidelines displayed.

  • Step 14:

  • Disable the proxy settings in the next step. Select the Network & Internet option available under the Settings menu.

  • Step 15:

  • Choose the Proxy option from the left panel of the window. Disable all the features available on the next screen.

  • Step 16:

  • Finally, disable the two-step authentication. Make use of a different email client until the aol login problems is resolved.

  • Step 17:

  • Uninstall the mail app and install it after a few minutes to resolve this issue.

  • Step 18:

  • Call the technical experts if the above-stated AOL mail login issues solutions do not rectify the problem.

One thing that we all love about AOL Mail is its flawless service.

Their servers are performing best at all times, and also they are offering the best customer service.

This makes them one of the most popular premium email service providers across the United States, Canada, and other western countries.

But nothing is best for all time; you may detect some problems with your AOL account.

Can’t log into an aol email account on a computer or smartphone is one of them.

Generally, When AOL finds any illegal activity on your account. They might temporarily block your account. That’s why you may suffer from AOL email login problems on your computer, phone, or another device.

But apart from this, you can have the sign in problems due to the other reasons.

Common error you get when Can’t access the AOL mail account-

When you can’t access AOL mail login account, you will receive an error message on your computer or phone screen. That tells us more about the root cause behind can’t login to aol email account.

That error message must be matching to these errors.

  • The username/password is invalid.

  • Can’t sync to the AOL (generally comes on phone or mail app)

  • Service temporarily down error 500.

  • No error message, just a blank page.

  • Connection is not secure/ private.

  • Can’t reach to this page / can’t connect to this page

Apart from these error messages, you may also receive some specific error message on your AOL desktop during the sign-in problem.





How do you troubleshoot can’t sign into AOL email login problems-

As we have talked about the error messages, some of you might be thinking it can be a little hard to fix AOL email login problems.

Just take these actions to fix the AOL mail login problems.

Step 1- Compose a new AOL email password-

If you can’t log into your aol email account and getting an incorrect username/password error message in reverse.

There is a circumstance of mistyping the login info while trying to sign in. So I would recommend you create a new password for your AOL mail account and now log in through it.

  • Load the webpage on your computer.

  • Please input your AOL username and press the next button.

  • Now Press the forgot password link available under the next button.

  • Now you see a phone number to receive the code; if you have that phone with you, please press Yes! Please send me the code. Otherwise, Press try another way to sign-in option available below.

  • Type the verification code that you have gotten on the phone or mail, and press the next button.

  • Finally, you will get a chance to compose a new AOL login password; please input your new password and confirm it, then press the done button.

Step 2- Imap /POP servers are invalid-

If you are dealing with the AOL email login problems on the iphone or android phone only. Meanwhile, you can access your mail account through a desktop or laptop.

It shows the error related to the IMAP /pop server. Also, sometimes, it might be happening due to the smtp server.

Probably, you haven’t entered the valid port address for the user account. That’s why you are suffering from AOL email login problems on your phone.

Your server address, ports should be matching to the following addresses.

Imap server address- Port no: 993

POP server address- Port no: 995

SMTP server address- Port no: 465 or 587

let’s replace your current server details with the above on your smartphone, and then reaccess your AOL account.

Step 3-Check Server outage issue-

If you can’t access the aol mail account by using the correct login info. This problem may be related to the AOL server side.

Probably, AOL is updating their servers, or the server are down due to the overload.

That’s why you are suffering from AOL mail login problems on your devices.

So before making any other changes on the AOL settings, let’s examine the server status,

If it is broken, please abide until it starts operating fine again.

Step 4- Clean the Browser-

If you are dealing with the AOL mail login problems on your web browser and getting “can’t load this page” or similar error.

In such a situation, you have to make several changes to your browser settings.

  1. Let’s terminate all kind of cookies, cache files.

  2. Update the javascript, adobe, and other plugins.

  3. Enable the pop up for AOL Mail.

  4. Let’s install the new version of the web browser on your pc.

After making these changes, let’s try to sign in to your account again. And tell us, are you still suffering from can’t sign into AOL mail problem on your web browser?

Step 5- Monitor the security programs-

If you can’t login to your aol mail account and getting a privacy error on your browser.

It means that some vpn or antivirus is running on your computer, blocking the secure connection.

So you should turn off the antivirus and VPN (proxy) softwares for a while and reaccess the AOL mail account.

If you still can’t login to your aol mail account, please make these changes as well.

  1. Uninstall all antivirus, VPN, Proxy programs.

  2. Disable the proxy from browser settings.

  3. Correct the time & Date on your pc.

Now reload the AOL mail login page; let’s see, are you still dealing with AOL mail login problems?

How do you troubleshoot can’t login to AOL mail account problem on the iphone?

If you can’t login to your aol mail account on the iphone, meanwhile, you can access it from the computer.

It would help if you will delete the current account and add it once again.

  1. Let’s jump into the settings on your iphone.

  2. Press the mail, accounts, and calendars option(in recent iPhones, you will accounts & password ).

  3. Tap on your AOL account and press the delete button, now press the ok on the confirmation message.

Once you delete the account from your iphone, now it’s time to add it once again. So it would help if you used the techniques given below.

  1. Let’s jump back to the accounts & password section.

  2. Press the add account option, and choose AOL from the list.

  3. Now type your name, email and password, hit next after filling the information.

  4. Select the services you want to use.

Finally, your account will be added; you may go ahead and start enjoying the account.

FAQ Questions Related To AOL Mail Sign-In Problems-

Why Can’t I sign into my AOL email account getting the error “this password was changed before”?

If you are receiving, the password has been changed before an error on your pc. It means someone has changed your password. That’s why you can’t access the aol mail account.

So you have to reset the aol password and secure your account as well for the future.

Can’t log into my aol email account and getting the oh..ho this account has been blocked error?

It indicates that you have violated the AOL mail policies, that’s why AOL mail has blocked you.

You may contact the AOL mail login team and explain to them your situation. They will retrieve your account. More Information :-


The website home is a third-party support service provider and is not affiliated with any third party. We endeavor to keep all the information valid and accurate; however, the site does not guarantee the validity of the data. Under any circumstance, the website shall not be liable to incidental, consequential, or exemplary damages arising due to your access to the site or any third-party site that you were redirected.

The also does not guarantee that any information or software downloaded from this site will error-free or harmless, and so it is solely at your risk if you are downloading a software. Also, we provide services only upon request. We do not send promotional emails insisting on taking up services.