Texas Workers Compensation Office Contact Guide

These are the state offices for the Texas Department of Insurance, Division of Workers Compensation field offices.  We are often asked for these phone numbers and addresses so we are listing them for your convenience. When you contact the local field office, a recording will come on to route your call and you will need to go through the menu selections.  Please be aware that even though you dial a number for a local field office, your call may be routed to another field office.  
  • It is always a good idea to ask the name of the person you are talking to and what field office they work in.  You should write down this information in your notes with the date and time of your call so that you can recall this information later when asked about it. 
  • If you are calling about a problem you are having on the claim, ask the employee handling your call to note that you are having this problem in their computer system.  There is an electronic log on the computer into which they can enter information about problems on the claim,  called the Dispute Resolution Information System.  Other division employees can then review the problems that you have had on your claim.  These notes are also available to the workers compensation insurance company.
  • Make sure that you know who you are talking to.  Sometimes your call may be routed away from the Division of Workers Compensation to the Office of Injured Employee Counsel.  If you need to log a dispute, it needs to be logged into the Division of Workers Compensation computer system.  The Office of Injured Employee Counsel is a separate state agency.
  • If you need to file a dispute, the best practice is to make sure that you file the dispute in writing.  You can do this by faxing the dispute, mailing the dispute, or filing the dispute in person at the window of the office and receiving back a date stamped copy that they received the dispute.  It is always best to file the dispute in person and keep the date stamped copy.  If you can not go in person to the office, then you can fax the dispute and keep a copy for your records of the confirmation that you faxed the dispute.  Contact the field office first to make sure that the fax number listed on this page is still the correct fax number for the field office.  You can mail it and keep a copy of the return receipt care (green card) showing it was received by the state agency.
  • No matter how you file the dispute, it is a good idea to follow up with the agency by calling and making sure that they have matched the dispute you filed to your file.  Your dispute needs to have your Division of Workers Compensation number on it to help with matching it to your file.  If the Division does not have the Division of Workers Compensation number on the paper you file, it may not get matched to your file and there will not be a record of it.  If you do not have your Division of Workers Compensation number, you can call the office and ask them to read it to you so that you can write it down.  
  • Some forms from the  Division of Workers Compensation have a place to put your social security number on the form.  It is a good idea for your privacy to put your social security number down as xxx-xx- and list the last four numbers of your social security number.
  • Be sure that you have the correct date of injury for your claim.  Sometimes the employer or the insurance company or your doctor may list a different date of injury for your claim.  If the date of injury is wrong, there may be duplicate files set up on your claim and papers may be spread among the files that are set up.  You can ask the person you talk to how many files they show for you and the dates of injury they show.  You can request that the files be consolidated into one file so the papers will be together in one place.  You may need to enter into an agreement regarding your date of injury or obtain a finding as to the date of injury in order for the files to be consolidated.

Texas Workers Compensation Abilene Office
1290 S. Willis, Suite 102
Abilene, TX 79605-4064
(325) 695-4992
FAX (325) 695-9789

Texas Workers Compensation Amarillo Office
7112 IH-40, West, Bldg. D
Amarillo, TX 79106-2503
(806) 351-1222
FAX (806) 351-1444

Texas Workers Compensation Austin Office
4616 West Howard Lane, Suite 130
Austin, Texas 78728-6303
(512) 933-1899
FAX (512) 928-4875

Texas Workers Compensation Beaumont Office
Concord Square Office Park
6430 Concord Rd.
Beaumont, TX 77708-4315
(409) 899-5589
FAX (409) 899-5207

Texas Workers Compensation Bryan Office (closed August 2012)
4001 East 29th Street, Suite 185
Bryan, TX 77802-4211
(979) 268-6766
FAX (979) 268-8370

Texas Workers Compensation Corpus Christi Office
5155 Flynn Parkway, Suite 218
Corpus Christi, Texas 78411-4316
(361) 883-2551
FAX (361) 881-8631

Texas Workers Compensation Dallas Office
1515 W. Mockingbird Lane, Suite 100
Dallas, Texas 75235-5078
(214) 350-9299
FAX (214) 350-3750

Texas Workers Compensation Denton Office
Dallas Dr. Tech Center
625 Dallas Dr., Suite 475
Denton, TX 76205-5299
(940) 380-1400
FAX (940) 380-1408

Texas Workers Compensation El Paso Office
El Paso State Office Building
401 East Franklin Avenue, Ste 330
El Paso, Texas 79901-1250
(915) 351-5260
FAX (915) 351-5272

Texas Workers Compensation Fort Worth Office
Walton Building
6900 Anderson Blvd., Suite 200
Fort Worth, TX 76120-3030
(817) 446-4488
FAX (817) 446-5060

Texas Workers Compensation Houston East Office
Elias Ramirez Building
5425 Polk Street, Suite 130
Houston, TX 77023-1454
(713) 924-2200
FAX (713) 514-0713

Texas Workers Compensation Houston West Office
507 North Sam Houston Parkway East
Suite 600
Houston, TX 77060-4012
(281) 260-3035
FAX (281) 272-0825

Texas Workers Compensation Laredo Office
5420 Springfield Avenue
Laredo, TX 78041-3605
(956) 718-2040
FAX (956) 725-8771

Texas Workers Compensation Lubbock Office
22 Briercroft Office Park, Suite A
Lubbock, TX 79412-3089
(806) 744-4569
FAX (806) 740-0092

Texas Workers Compensation Lufkin Office
310 Harmony Hill Drive, Suite 100
Lufkin, TX 75901-5953
(936) 639-6425
FAX (936) 639-6423

Texas Workers Compensation Midland Office
Executive Office Park
4500 West Illinois Avenue, Suite 315
Midland, TX 79703-5486
(432) 699-1281
FAX (432) 699-7309

Texas Workers Compensation San Angelo Office
State of Texas Services Center
622 S. Oakes, Suite M
San Angelo, TX 76903-7035
(325) 657-0404
FAX (325) 659-8536

Texas Workers Compensation San Antonio Office
9514 Console Drive, Suite 200
San Antonio, TX 78229-2043
(210) 593-0070
FAX (210) 593-0062

Texas Workers Compensation Tyler Office
3800 Paluxy Drive, Suite 570
Tyler, TX 75703-1665
(903) 534-6250
FAX (903) 534-5276

Texas Workers Compensation Waco Office
Raleigh Building
801 Austin Ave., Suite 840
Waco, TX 76701-1937
(254) 755-7011
FAX (254) 755-7594

Texas Workers Compensation Weslaco Office
1108 West Pike Blvd.
Weslaco, TX 78596-4651
(956) 447-4416
FAX (956) 447-4586

Texas Workers Compensation Wichita Falls Office
Chelsea Plaza
909 8th Street, Suite 112
Wichita Falls, TX 76301-6818
This office is by appointment only.
All correspondence should be mailed to the Denton office.
(940) 767-2691
FAX (940) 723-1103

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