Password Scheme

Utility companies password scheme

Most utility companies operate a password scheme allowing you to register a password of your choice with the company. Once you have registered a password any caller from the company can be asked to provide the password before being given access to your property. If they cannot provide the password they are not from the utility company. You should be able to find the details for registering a password on utility bills, if you cannot find the details call the customer service number and ask about registering a password.

Contacts for some of the main utility companies serving Surrey are given below.

  • Sutton and East Surrey Water: 01737 77 2000
  • Southern Water: 0845 278 0845
  • Thames water: 0845 9200 888