Conflict Management

Conflict Intervention and Management

The Conflict Intervention and Management offering consists of two broad levels or target groups, the general public and security officers/operatives.

The Assault Awareness and Risk Management Courses

The A.A.R.M. courses (Assault Awareness and Risk Management) are a group of 2, 3 or 5 day awareness courses on personal security and conflict management for the general public in daily life or, company staff who are at risk of violence in the work-place. Training is currently held be live in-class, but, will in the future also be available as online via our hybrid Web-based Training and eLearning (WbTeL) programmes which, allow learners to explore the subjects in more depth as they so choose, and ideally in conjunction with live in-class training classes.

For a more detailed preview of the AARM courses, please take a brief look at our information slideshow and handouts. Breeze through the main slides or, if you so choose, delve deeper by listening to the podcasts or opening the extra notes via the icon links provided in the right-hand margin. For more information, please see the file and presentation attachments at the bottom of the page.

Security supervisor training

Security supervisor training programmes are tailored extra-curricular courses and classes aimed at people working in front-line civilian security roles, or any other responsible persons at risk of violence in the work-place, who have realized the need for significantly more knowledge and skills than those taught in the standard security job certification courses. As required, these can usefully be taught as a follow-on from the AARM courses, or as stand-alone training for those already with some knowledge and experience. They are more practice-oriented and so best suited to live in-class training, though, on-line overview courses for self-practice and video reviews may become available in the future.


Key Benefits

  • A comprehensive overview of the assault cycle and conflict management aims, objectives. Particular attention to our role within it, tailored to the students own experiences and situational requirements.
  • Practical techniques and skills for avoiding, preventing and managing conflict in a more professional, coherent and consistent manner.
  • Increased staff confidence, morale and motivation at work combined with improved customer relations and job performance. 
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SeTs Freelancer,
16 Dec 2018, 12:34
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SeTs Freelancer,
16 Dec 2018, 12:34
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