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The following list comes form Wikipedia
Deming offered fourteen key principles for management for transforming business effectiveness. The points were first presented in his book Out of the Crisis.(p. 23-24) Although Deming does not use the term in his book, it is credited with launching the Total Quality Management movement.
"Massive training is required to instill the courage to break with tradition. Every activity and every job is a part of the process." 
Seven Deadly Diseases
The "Seven Deadly Diseases" include:
"A Lesser Category of Obstacles" includes
Deming's advocacy of the Plan-Do-Check-Act cycle, his 14 Points, and Seven Deadly Diseases have had tremendous influence outside of manufacturing and have been applied in other arenas, such as in the relatively new field of sales process engineering.
See Wikipedia for the footnotes
Look for the 11 points for labor