Advanced courses are offered emphasizing developing personal improvement and professional performance that creates an engaged workforce. These classes will be deployed using three hour interactive sessions.



- Communication, Decision Making and Professionalism - Solutions to Understanding Generational Cultures . . . . . 



This robust interactive course in human factors examines how effective communication, purposeful decision making and professional behavior can help employees overcome the different generational cohorts they are working with every day. It is worth noting that the generational differences between employees are regarded as one of the major obstacles facing the workforces in today’s businesses.  Realizing there are multiple generations in our society, each having its own culture, cultures which influence how they perceive their environment and how they interface with one another, can bring about the need for achieving an understanding and developing higher expectations.  Safer “best practices” can be attained through learning how various generational groups affect one another.  Through understanding where priorities are set, either positively or negatively, and by using enhanced communication, decision making skill sets and professional practices, a purposeful workforce will be created.

Learn more about Generation Gaps and how engaged cohorts view generational differences.

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https://youtu.be/BpPJZoAL08E

 




- Utilizing Emotional Intelligence . . . . . 


This course is based upon giving participants skill sets to examine their own "Emotional Intelligence" regarding how they, as employees, apply the Human Factors skill set elements of Communication, Decision Making, Situational Awareness, Teamwork, Workload Management and Error Management into their daily lives. Emotional Intelligence is about the ability to perceive emotion, integrate emotion to facilitate thought, understand emotions and to regulate emotions to promote personal growth. The EI model proposes that individuals vary in their ability to process information of an emotional nature and in their ability to relate emotional processing to a wider cognition. 






- Leadership Factors for Success . . . . .

 

A course focusing on a "hands on" analysis and introspection of one's personal leadership skill sets. The course will explore the concept of developing your leadership skills to help define what is involved in managing any particular situation that may arise. It will give a more comprehensive understanding towards a) what leadership is; b) how communication, assertiveness and conflict management can assist the leader; c) how a team environment can be beneficial to leaders and followers; d) examining the leader's character and integrity and developing a personal understanding of each; and e) developing the participants own personal "skill sets".






- Leading and Managing in a Team Environment . . . . . 


This course is based around practical leadership philosophies to assist all management personnel, regardless of department or organizational status with insightful information about effective leadership.  Leading and Managing in a Team Environment will be taught with a facilitative approach to provide the applicant a deeper understanding on how to maintain relationships, productivity and form allies between leaders and employees. The course will take an in-depth look at discovering what leadership is and can accomplish for us, the “Categories of Leaders”, the influence of an exceptional leader and influence conveyed.  In addition, the course examines the various levels of leadership, the importance of developing priorities, determining the difference between leaders and followers, and examining integrity.





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