Accessibility Statement

Clinical Commissioning Groups (CCGs) ceased to exist and were replaced by Integrated Care Boards (ICBs) on 01 July 2022. This site has been updated to reference ICBs.

The NIHR is committed to making its websites and mobile applications accessible, in accordance with national legislation transposing Directive (EU) 2016/2102 of the European Parliament and of the Council and in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


This accessibility statement applies to the ETC Google Site.


Compliance status

This website is partially compliant with WCAG 2.0/2.1AA, due to the non-compliance / exemptions listed below.


Non-accessible content

The content listed below is non-accessible for the following reason(s):

  • The recording of a webinar in the Training section does not have captions.

  • Some documents, including those in PDF format, were produced by DHSC and/or NHS England and therefore outside the control of the NIHR Clinical Research Network.


Non-compliance with the accessibility regulations

Apart from the exemptions listed below, this site is fully compliant with the accessibility regulations:

  • The recording of a webinar in the Training section is exempt as it was published before 23 September 2020.


Disproportionate burden

The breakdown of the existing Google Sites accessibility issues summarises the existing accessibility issues with Google Sites. Fixing for these accessibility issues is the responsibility of Google as providers of the Google Sites product. Therefore, fixes for these issues are beyond NIHR control. The only resolution to fixing these issues ourselves is to change website hosts to another supplier. We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We continue to work with Google in providing feedback and collaborating to ensure Google’s products are as accessible as possible.


Content that’s not within the scope of the accessibility regulations

The following non-accessible section(s)/content/function(s) is/are out of scope of the applicable legislation

  • Some of the documents and/or embedded content that we link to for additional information are outside our control and may not be fully accessible.


Preparation of this accessibility statement

This statement was prepared on 18 November 2021. It was last reviewed on 18 November 2021.


This website was last tested on 18 November 2021. The test was conducted by the NIHR.


We used a third-party accessibility tool called WAVE to test the accessibility of this website. WAVE can identify many accessibility and Web Content Accessibility Guideline (WCAG) errors, but also facilitates human evaluation of web content. A full explanation of how this tool works can be found on WAVE’s website.


Feedback and contact information

If you wish to report any accessibility challenges in using this website, or if you require any information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email etc.helpdesk@nihr.ac.uk.


We’ll consider your request and get back to you in 30 days. If you do not receive a response, please contact the NIHR Service Desk on 020 7333 5060 (internal or external) or visit https://www.support.nihr.ac.uk/sp (internal only) for assistance.


Enforcement procedure

If you do not receive a response to the above request, please contact the NIHR Service Desk (details above) for further escalation.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


This website has been built using Google Sites. Please see the NIHR Hub Accessibility Statement which gives more information regarding the general use of Google Sites, including contact details for users who require further Accessibility support.