Tech Support

Staff: For assistance from the IT Team, please use AkitaBox or email individual staff.

If a parent or student needs more technical support, who can they contact? If parents and/or students need help with Canvas, they can click the help icon within Canvas and file a help ticket. The help ticket goes to the district’s Canvas administrator who is available remotely during this time. For help with Google or other district technology resources, please email techsupport@lgsuhsd.org

Our Technology Team is working remotely and will be responding to requests during school hours.

Academic Resources for Students and Parents

Students - Enroll in the District password portal. Technology Account Instructions. All Accounts

Having trouble accessing your school issued Google account or Canvas account?

Use the District password change portal to reset your Wifi and Google passwords. Complete instructions are located here.

Remote Learning Support:

Zoom How To Guide

How to Set Up Screencastify

iPevo Troubleshooting for Video/Audio Lag

Need help with an onsite printer? See ZOOM FAQ

Do you need to check your voicemail working remotely?

SHS: Call your school’s main number. Hit * when you hear the greeting. Wait until it asks for your ID, enter your extension followed by #. It will prompt you for your password. Enter your password followed by #.

LGHS/DO: Call the main number. When you hear the greeting, dial your extension and wait for it to ring and go to Vmail. When you hear your vmail greeting press * Wait for the prompt to enter your user ID ( extension) then enter your extension then press #. Enter your vmail pin then press #