Instructional Technology Department
Device and Hardware Support:
Do you need a Chromebook during the COVID-19 school closure? We continue to offer drive-thru pickup times for Chromebooks. If you need a device please complete the form here and we will send you information on the next available time.
To receive a district issued Chromebook please fill out the Student Equipment Checkout document. Print out the completed document and bring it with you to one of our pick-up events. A Chromebook and charger will be provided to you at the next drive thru event.
Do you have internet connectivity issues? Families were asked to complete a readiness survey in early August. This information was used to determine student needs related to network access. It became clear that the topography of our area and inconsistency in service providers is causing network issues for some households. The district is continuing to research ways to support these needs and we are continuing to gather information on how to best proceed.
In the mean time if you have not already notified us about a network issue you may do so using this form: Network Connectivity Issues
While we cannot necessarily troubleshoot home networks, here is some additional information that may help:
- Home Learning: Network Information (credit: Berkeley Unified)
- Mike Lyon from Ridge Wireless is offering free or low-cost Internet if he can reach your home with his network solution. A coverage map can be seen here: https://www.ridgewireless.net/ridge-wireless-coverage-area/ Please email: info@ridgewireless.net OR call direct at 408-868-8006. Be sure to mention LGSUHSD family on either the call or the email.
- Home Learning: Network Information (credit: Berkeley Unified)
- Comcast is taking steps to help connect more families to the Internet at home, visit https://www.internetessentials.com/covid19
- Use this tool to find Internet Service Providers in your area: https://www.highspeedinternet.com/providers.
Academic Resources & Support:
- NEW: Guardian’s Guide to Privacy & Security Guardian’s Guide to Accessibility
- This chrome extension will help with mirroring and lag in Google Meet
- How do students access their LGSUHSD Canvas account?
- Getting Started with Canvas for students
- How do parents get a LGSUHSD Canvas account?
- Canvas overview video for parents and students
- How do I file a Canvas help request?
- How do students access their LGSUHSD Google account?
- Student Remote Learning Technology Guidelines