Help for Condos



Education & Consulting

Education is a large missing component when it comes to Boards and Owners. 
For far too many years Condominiums have been marketed as
"Care Free Living" as well as having "Low Fees" has been considered a good value. 
This creates a tremendous amount of dissension within a Condominium Community.
Legislation along with Bylaws of your Condominium Corporation, have requirements for the Board to carry out specific duties. 

When Education is appropriate:

Education is effective when misunderstandings by either the Board or fellow Owners can create stalemates or to reach deeper understanding of complex issues. With Education, Owners and Board Members can all come to a common understanding of what is required and why, moving forward in a productive and cohesive manner. Consider Education in situations like these: 
  • When Boards are unaware of their responsibilities 
  • When Owners are concerned about the governance or functionality of the Corporation
  • When there are difference of opinions with the Management Company

How to set up a constructive meeting: 

Education is easy to set up. Check for availability on the date and time that you would like to schedule the meeting, then make sure that a clear agenda is available ahead of the meeting date. It is also helpful to share the goal(s) of the meeting with before the meeting begins. 

Why Wait? 

If constant dissension is prominent in the running of your Corporation, then why not give Hope to Help a call? The Board is a group of volunteers attempting to govern for the benefit of all Owners. So get in touch today! 

By phone: Gail Hope 403-808-1931     By email: Gail@HopeToHelp.ca


Meeting Chair/Facilitator 

Sets an unbiased leader in place to keep meetings on track and running smoothly, 
while providing Owners the opportunity to participate fairly. 

When a Meeting Chair/Facilitator is appropriate: 

A Meeting Chair or Facilitator is effective in helping Board Meetings or Annual General Meetings to stay focused on the business and governance of the meeting. Allowing input as well as managing the agenda will create timely meetings while Owners have been able to input ideas and achieve in depth understanding. Consider using a meeting chair/facilitator in situations like these: 
  • Meetings between condo boards and Owners
  • When dissension creates volatile situations
  • To keep meetings both timely and informative
  • AGMs with (anticipated) disagreement between stakeholders 

How to arrange for a meeting chair/facilitator: 

Arranging a meeting chair/facilitator is easy to set up. Check for availability on the date and time that you would like to schedule the meeting, then make sure that a clear agenda is available ahead of the meeting date. It is also helpful to share the goal(s) of the meeting with your facilitator before the meeting begins. 

Why Wait? 

If efficient meetings and participant input is required, then why not give Hope to Help a call? Meetings which are pulled off track and have lost focus cost your Corporation time, focus, and money. So get in touch today! 

By phone: Gail Hope 403-808-1931     By email: Gail@HopeToHelp.ca


Dispute Resolution 

Can bring disputes to a swift and sustainable solution while 
empowering disputing parties to create solutions that work. 

When Dispute Resolution is appropriate: 

Impartiality can unlock gains and prevent losses. Skillful mediation can renew trust between parties and often strengthens the relationship between the parties for the future. 

Mediation is a quick, effective and low risk method of solving conflicts and disputes. Mediation meetings are appropriate in situations where conflict is not resolving itself! It is particularly suitable in situations where the disputing parties will need to interact successfully in an ongoing way. 

What mediation involves: 

Mediation meetings facilitated by Hope to Help are usually held in a private meeting room either at your location, or at a neutral location. Mediation helps people discuss and resolve a difficult situation with the help of a trained mediator. Typically, only one or two meetings are required to reach a suitable resolution. The length of the meeting can vary depending on the complexity of the issue, and the ease with which a solution that works for both parties is found. For scheduling purposes, allow 2-4 hours. 

Prior to the meeting, parties will receive an individual phone call from a Hope to Help mediator to coach them on the process, and answer any questions that they may have. 

Confidentiality 
The mediation process begins with establishing a suitable confidentiality agreement covering parties, and the Hope to Help mediator. In some situations, this is important to mediation clients. In others, clients both agree that they would prefer to proceed without a confidentiality agreement in place. Your Hope to Help mediator will help you decide on the best approach for your situation.

Making sure the right people are in the room 
It is important to ensure that the people in the mediation have the authority and responsibility needed to enact solutions generated by the process. Equally important, correct and sufficient facts and information relevant to the dispute should be on hand. 

Problem Description 
The mediator will guide the discussion to allow both parties to describe the problem that they see as causing the dispute. Parties are given the opportunity to share the facts as they see them, and to share the impact of the situation on themselves. This process of sharing and hearing from each other increasing understanding and respect between the parties. Clearly defining a problem is the first, and often the biggest step towards solving it. 

Solution Brainstorming 
Guided by the mediator, the parties brainstorm possible solutions to their conflict. All possible solutions are accepted and noted. The mediator ensures that the environment remains safe and open, and encourages parties to look for solutions that work for all. 

Resolution agreement 
The possible solutions are considered and weighed in the light of what each party really wants to get out of the situation. The mediator facilitates the discussion and summarizes the agreement of the final resolution that is reached by the parties. The agreement is written down and signed by all parties. 

Follow-up 
Once a solution is reached in a mediation meeting, no further assistance is required from the mediator. Parties implement their part of the agreed resolution, and are often able to resolve future disputes between themselves using the new approach that they have learned. 

Why Wait? 

If you have a dispute that is affecting your workplace, then why not give Hope to Help a call? Leaving disputes unresolved costs businesses time, focus, and money. So get in touch today! 

By phone: Gail Hope 403-808-1931     By email: Gail@HopeToHelp.ca


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